Contact Us
Contact Us
Get in Touch with JNR Vape Store — We’re Here to Help
Thank you for choosing JNR Vape Store (
Whether you have a question about a product, need help tracking an order, or are interested in high-volume distribution, our professional team is ready to assist you.
1. Retail Customer Support
For individual consumers with inquiries regarding orders, product specifications, or after-sales service, please reach out to our dedicated support team:
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Customer Support Email:
service@jnrvapestore.com -
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)
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Response Commitment: We aim to respond to all inquiries within 24 hours (excluding weekends and public holidays).
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Tip: To help us serve you faster, please include your Order Number in the subject line of your email.
2. Global Wholesale & B2B Partnerships
JNR is actively expanding its global footprint. We offer competitive tiered pricing, stable inventory, and specialized logistics solutions for distributors and vape shop owners globally. For all business-to-business (B2B) inquiries and bulk purchasing:
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Wholesale Manager: Maggie
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Wholesale Email:
maggie@jnrvip.com -
Official WhatsApp:
+44 7730345212 -
Business Scope: Bulk Orders, Regional Distribution, and Global Partnership Opportunities.
3. Quick Assistance & Resources
To save you time, you may find immediate answers to your questions by visiting our dedicated resource pages:
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Track Your Order – Monitor your shipment in real-time. -
Shipping Policy – View delivery times and customs information. -
Return & Refund Policy – Learn about our quality guarantee and return process.
Why Choose JNR Vape Store?
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Authenticity Guaranteed: Purchase directly from the official brand source to ensure 100% genuine JNR products.
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Global Logistics: A sophisticated distribution network serving customers and businesses across all major continents.
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Expert Support: Specialized assistance for both individual vapers and large-scale commercial partners.