Contact Us

Contact Us

Get in Touch with JNR Vape Store — We’re Here to Help

Thank you for choosing JNR Vape Store (jnrvapestore.com). As the official global destination for the JNR brand, we are dedicated to providing an exceptional shopping experience for our retail customers and a robust, reliable supply chain for our wholesale partners worldwide.

Whether you have a question about a product, need help tracking an order, or are interested in high-volume distribution, our professional team is ready to assist you.

1. Retail Customer Support

For individual consumers with inquiries regarding orders, product specifications, or after-sales service, please reach out to our dedicated support team:

  • Customer Support Email: service@jnrvapestore.com

  • Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8)

  • Response Commitment: We aim to respond to all inquiries within 24 hours (excluding weekends and public holidays).

  • Tip: To help us serve you faster, please include your Order Number in the subject line of your email.

2. Global Wholesale & B2B Partnerships

JNR is actively expanding its global footprint. We offer competitive tiered pricing, stable inventory, and specialized logistics solutions for distributors and vape shop owners globally. For all business-to-business (B2B) inquiries and bulk purchasing:

  • Wholesale Manager: Maggie

  • Wholesale Email: maggie@jnrvip.com

  • Official WhatsApp: +44 7730345212

  • Business Scope: Bulk Orders, Regional Distribution, and Global Partnership Opportunities.

3. Quick Assistance & Resources

To save you time, you may find immediate answers to your questions by visiting our dedicated resource pages:

Why Choose JNR Vape Store?

  • Authenticity Guaranteed: Purchase directly from the official brand source to ensure 100% genuine JNR products.

  • Global Logistics: A sophisticated distribution network serving customers and businesses across all major continents.

  • Expert Support: Specialized assistance for both individual vapers and large-scale commercial partners.